Frequently Asked Questions
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At Sugarbee’s Ice Cream Company, we craft small-batch, handcrafted ice cream using local ingredients in Vernon, BC, and offer our flavours in three ways:
Stop by our retail spots for scoops and pints. Learn More
Book us for catering at weddings, corporate events and private parties with customizable menus and on-site scooping. Learn More
Find us and our seasonal offerings at community events and farmers’ markets. Learn More
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No, we don’t have a dedicated scoop shop, but you can enjoy our ice cream through our retail partners, farmer’s markets, and special events.
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Q: Do you use local ingredients?
Yes! Whenever possible, we source ingredients from Okanagan farmers and suppliers. It’s our way of supporting our community while keeping our ice cream fresh and flavourful.Q: Do you use artificial flavours or colours?
No artificial here! Our flavours come from real ingredients—like fresh fruit, baking and natural extracts (like mint!). Colour is either naturally occurring (like our real caramel) or plant based (like in our mint).Q: Do you offer vegan or dairy-free options?
Yes! Our dairy-free option is always vegan. It’s made with a creamy organic coconut base and crafted to be just as dreamy as our classic line.Q: Are any of your flavours gluten-free or nut-free?
Many flavours are naturally gluten-free, and some do not contain nuts. However, our products are made in a facility that may handle gluten and nuts. If you have allergies, please reach out and we’ll help you choose the safest options. -
Q: Do you have seasonal flavours?
Absolutely. We love showcasing what’s in season in the Okanagan, so you’ll see rotating flavours featuring local fruit and other seasonal ingredients.Q: Can I request a custom flavour?
For weddings, events, or larger orders, we may be able to create a custom flavour. Share your ideas with us, and we’ll let you know what’s possible.Q: Will you always have the same flavours available?
We have some beloved classics, but our lineup changes with the seasons, ingredient availability, and creative inspiration. -
Q: Do you cater weddings and special events?
Yes! We love being part of celebrations and offer several catering options to fit different styles and budgets. Learn MoreQ: How far in advance should I book catering?
For weddings and peak summer dates, we recommend reaching out 3–6 months in advance. If your event is sooner, still get in touch—we’ll do our best to make it work.Q: How much does catering cost?
Pricing depends on the package, guest count, and location. Contact us with your event details and we’ll put together a sweet custom quote.Q: What catering options do you offer?
1. The Full Buzz
Sugar Bee’s ice cream bike + full service
Four flavours of your choice
4 oz ice cream cups
We drop off and pick up
2. Simply Delicious
Sugar Bee’s ice cream cooler
Four flavours of your choice
4 oz ice cream cups
Drop-off and optional pick-up
3. Sweetest Touch
You provide the cooler and pick up
We provide the ice cream
Four flavours of your choice
4 oz ice cream cups
We’re also happy to customize—just reach out and tell us about your event.
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Q: I’d love to carry Sugar Bee’s at my shop. How do we get started?
We’d love to chat! Tell us a bit about your business and goals, and we’ll work together to create a sweet plan just for you.Helpful info for us to know:
Store info (e.g., shop, café, restaurant)
Delivery area / location
Estimated order volume
Frequency of ordering
Dairy, vegan, or both
Cups, pints, or both
Q: Do you offer delivery for wholesale orders?
A: Yes, we offer delivery for our retail locations within our service area. Share your location when you reach out, and we’ll confirm options. -
Q: Who is behind Sugar Bee’s Ice Cream?
Sugarbee’s was founded with love in 2018. In 2025, Luca—a Viennese ice cream maker with over a decade of experience—and his wife Dani, an Okanagan herbalist and lifelong ice cream lover, took the reins. Together, they focus on small-batch ice cream made with local, natural ingredients.Q: Are you hiring?
It depends on the season. If you’re interested in joining the hive, keep an eye on our social media or send us a message to ask about current opportunities. We’d love to hear from you!
More Questions?
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